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25 Wilton Road Victoria London, United Kingdom SW1V 1LW
Welcome to VICTORMILES | Business Insurance
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We insure over 400,000 businesses*. We also hold the Feefo Platinum Trusted Service award.
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Get immediate cover for your business, plus all your insurance documents straight away.
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We can offer liability cover up to £10 million. Tailor the protection you need.
Product liability is a type of business insurance. It can help small businesses if someone claims they were injured because of a faulty product. For example, a customer may take a retailer to court after a faulty kettle scolds them, or a food maker could face action if someone falls ill after eating a contaminated ready meal. You could face a claim wherever you sit in the product life cycle. You might be:
It may be useful for businesses in:
Product liability cover is built into a public liability insurance policy – watch our short video guide to find out more.
You may want to get a product liability insurance quote if you produce items for customers. For example, if you’re involved in product:
As part of your work, you might:
You may be just one part of a product’s supply chain. But your business could still face a claim if a fault causes injury or damage.
Product liability cover is suited to many types of businesses. An electrician may fix a toaster that later malfunctions and causes serious injury. Or a children’s toy shop may sell a ride-on truck that is found to have a sharp surface.
To find the right level of product liability insurance, work out the highest cost of a claim. This will depend on the:
Product liability insurance can help to defend and settle claims. It can step in if a faulty product causes:
Product liability is added alongside your public liability insurance. This is part of our combined products and public liability cover. You can tailor your policy with the level of protection you need – up to £10m.
Failing to meet regulations in this area can bring criminal claims too. We can also cover legal defence costs up to £100,000.
We’ll cover you for: Up to £10 million. The cost of defending a claim and any compensation you’re ordered to pay is covered. This extends up to the level of cover you select for your business. Legal defence costs up to £100,000. This is covered if someone makes a criminal claim against your business. For instance, for breaking the law or failing to meet regulations. Please refer to the policy wording for the full details of inclusions and exclusions of this cover. Or contact our customer services team for more information.
Straightforward and efficient service completed in a timely manner. Policy suited my particular needs and was dealt with appropriately and professionally on the phone. I am however, still receiving regular emails regarding my initial enquiry about a quote despite taking out the policy the quote was for.
Everything with VICTOR MILES Insurance was done online and every step of the way there was a freephone number if I needed it ~ which I didn't. The quote came through with an option to accept followed by payment options. Now insured and relaxed happy it's done ✔️
You might consider getting product liability insurance as soon as you intend to start handling any products. Product liability insurance is an extra layer of cover which is combined with a public liability policy and can be important if you work as part of a supply chain. Therefore, whether you’re a manufacturer, supplier or retailer, having cover could become relevant as soon as you start creating, supplying or selling products to the public. From small, independent retailers to large-scale manufacturers, a policy could provide welcome reassurance. To ask questions or get a quote, contact us by phone or email.
Public liability insurance can help if someone says your business activities caused injury. It can pay legal costs and compensation. It also covers claims over property damage. Product liability is similar. But it’s for claims of injury, illness or property damage caused by your products. It could be something you’ve designed, manufactured, repaired, serviced or sold.
Product liability insurance isn’t required by UK law. But it could be helpful for any business involved in a product’s supply chain. You could face legal action if a faulty product causes injury, illness or property damage. Without cover, you may have to pay compensation or legal fees yourself. Product liability insurance may also be part of any contracts you sign. These could be with suppliers or manufacturers.
Any business in the supply chain could be held responsible for harm caused by a product. Each case will have its nuances, and evidence will be used to tell which party is to blame. For example: Faulty products. The blame may fall on the manufacturer. But, if the fault came from a supplier, they or both parties may be liable Contaminated food. If this causes illness, both the manufacturer and retailer could be liable
We can’t give you an average cost, as this differs. But public and product liability insurance starts from £5.20* a month. *Figures based on an average of all public liability policies sold to at least 10% of our customer base between January 2023 and January 2024
As with our other covers, you can pay for product liability insurance via: Debit card Monthly direct debit Annual direct debit When paying via direct debit, you’ll agree on a regular payment date.
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